Cremation FAQs
Clear answers to common questions
If you are arranging a cremation and not sure where to start, you are not alone. Most families have questions about cost, paperwork, collection, ashes, and whether they need to arrange a funeral service.
These FAQs are here to help you find practical answers.
Can you have a cremation without a funeral in New Zealand?
Yes. In New Zealand, you can have a cremation without a funeral service. This is called direct cremation.
Direct cremation means the cremation is arranged without a chapel service, viewing, formal gathering or funeral service attached. We collect the person who has died, care for them respectfully, help organise the required documentation, arrange the cremation, and return the ashes to you.
After that, you can decide what feels right. Some families hold a memorial later. Some gather privately. Others keep things very simple.
Browse FAQs by topic
Choose the topic that best matches your question.
Cost and inclusions
Process and timeline
Collection and care
Ashes and return
Memorials and next steps
Cultural considerations
Not sure which FAQ section to choose?
That is okay. You do not need to know the right question before you contact us.
If someone has died and you are unsure what to do next, call us on 0800 825 832. We can explain the first step, talk through the direct cremation process, and help you understand what information is needed.
If you are still comparing options, you may want to start with the Cost page or How it works page.
Ready when you are
You can arrange a direct cremation online, or talk to someone first. Either way, we will keep the process simple and clear.